Frequently Asked Questions (FAQ)

1. What services does City of Palms Cooling & Heating provide?

We specialize in residential and light commercial HVAC installation, repair, and maintenance. Our services include preventive maintenance programs, indoor air quality solutions, second opinions, energy efficient system upgrades, and free replacement estimates.

2. What areas do you serve?

We proudly serve the Southwest Florida region including Naples, Bonita Springs, Estero, Fort Myers, and surrounding communities.

3. How can I schedule an appointment?

You can call or text us directly, submit a service request through our website, or book through our Google Business page. Same day and next day appointments are often available.

4. Do you offer free estimates?

Yes, we offer free replacement estimates on new system installations.

5. Are your technicians licensed and insured?

Absolutely. City of Palms Cooling & Heating LLC is fully licensed and insured in the State of Florida. Our technicians are trained, certified, and experienced in servicing all major HVAC brands.

6. What payment options do you accept?

We accept major credit cards, debit cards, checks, and digital payments. Financing options are available for quality-system replacements and upgrades.

7. Do you offer maintenance plans?

Yes! Our preventive maintenance programs are designed to keep your system running efficiently year-round, reduce breakdowns, and extend the life of your equipment.

8. Do you provide emergency or after-hours service?

Yes, we offer emergency services for no cool or urgent repair calls outside of regular business hours. Additional fees may apply for after-hours or weekend service

9. What brands do you install or service?

We work with all major HVAC manufacturers including Trane, Rheem, Goodman, Carrier, Lennox, and more. Our team can recommend the best equipment based on your comfort goals and budget.

10. How do your referrals work?

We love rewarding our customers! Earn $50 for every service referral.