Privacy Policy

Effective Date: October 2025

Company: City of Palms Cooling & Heating LLC

Location: Southwest Florida, USA

1. Information We Collect

When you visit our website, we may collect the following information:
• Personal details (such as your name, phone number, email, or address) when you submit a contact form or request service.
• Technical data (such as your browser type, device, and IP address) collected automatically for site analytics and performance improvement.

2. How We Use Your Information

Your information is used to:
• Respond to service requests and inquiries.
• Schedule and confirm appointments.
• Send invoices, quotes, and receipts.
• Improve our website and customer experience.
• Share promotional updates or special offers (only if you’ve opted in).
We never sell or rent your personal information to third parties.

3. Data Protection and Security

We use secure technologies and encryption to protect your personal data from unauthorized access, misuse, or disclosure. Access to your information is restricted to authorized personnel only.

4. Cookies

Our website may use cookies to improve user experience and track website performance. You can disable cookies in your browser settings at any time.

5. Third-Party Links

Our website may contain links to third-party websites (such as financing partners or social media pages). We are not responsible for the privacy practices or content of these external sites.

6. Your Rights

You have the right to:
• Request access to your personal information.
• Request corrections or deletion of your data.
• Optout of marketing communications at any time.

7. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.

8. Contact Us

For any privacy concerns or questions, contact us directly:

City of Palms Cooling & Heating LLC

Phone: 239-920-6498

Email: [email protected]

Website: www.citypalmsac.com